Extend Your Reach on Viber

with A2A iMessaging®

Deliver personalized customer experiences through Viber with rich messages, images, files, media content, alerts, and support conversations.

Built to Deliver

Viber for Business connects to your existing systems through secure APIs, allowing customer messages to be automated, tracked, and delivered at scale.

Faster Customer Updates
Trigger messages directly from your CRM, banking platform, e-commerce system, or support tools through API integration, so alerts, confirmations, offers, and replies can be sent automatically when an event takes place.
Less Manual Work
Automate recurring customer communication through system-based triggers, reducing the need for teams to send updates one by one.
More Dependable Reach
Use delivery monitoring, retry logic, and optional fallback routes, such as SMS, to help critical messages reach customers even when one channel is unavailable.
Clearer Delivery Visibility
Track message status through delivery reports, seen statuses, and failed-message callbacks, giving your system visibility into what happened after each message was sent.
Deliver Diverse File Types
Support the delivery of a rich array of messages with a wide range of media types, such as images, files, and other media content.
Controlled Communication
Protect message flow through authenticated API access and secure callback endpoints, keeping customer communication traceable and managed within approved systems.

Message Types and Value Structure

Keep you customers informed with transactional messages

Send important, time-sensitive updates such as banking transactions, order confirmations, delivery notifications, password resets, and other critical service information.

Ready to grow with Telegram?

Reach global audiences and open new use cases with iMessaging global expertise. Bridge gaps like billing and provisioning with an API-first, future-proof messaging platform for enterprises and telecommunications providers.